At Pacific Quality Cleaning LLC, your privacy matters to us. We are committed to protecting any personal information you provide while using our website, submitting forms, or interacting with our team. This Privacy Policy outlines how we collect, use, store, and safeguard your data.

Information We Collect

We may collect personal data including your name, phone number, email address, physical address, and details about your requested cleaning services. This information is provided voluntarily through contact forms, estimate requests, emails, or phone inquiries.

We may also gather non-personal data such as browser type, pages visited, and time spent on our website to improve functionality and user experience.

How We Use Your Information

We use your information to:

• Provide accurate cleaning quotes and schedule services
• Communicate service updates, confirmations, or reminders
• Respond to questions or customer service inquiries
• Improve our website and services
• Send optional promotional or service-related updates (only with your consent)

Data Protection & Security

We store all information securely using modern encryption protocols and limited access policies. Your personal data will never be sold, rented, or shared with third parties for marketing purposes without your consent.

Third-Party Tools

We may use trusted third-party platforms (e.g., for email communication, customer management, or payment processing). These providers are held to strict data protection standards and only receive the minimum data necessary to perform their functions.

Cookies

Cookies may be used on our website to enhance your browsing experience. You can modify your browser settings to disable cookies, but certain site features may not function properly without them.

Your Rights

As a user, you have the right to:

• Request access to your stored personal data
• Request corrections or updates
• Request deletion of your data, unless legally required to retain it
• Opt out of marketing communications at any time

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that data was collected from a child, we will take immediate steps to delete it.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the site implies acceptance of these terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
📧 support@pacificqualitycleaning.com
📞 +1 (212) 255-511